.rbw-form,.rbw-list{max-width:920px;margin:24px auto;padding:28px;background:#fff;border:1px solid #e5e7eb;border-radius:16px;box-shadow:0 10px 30px rgba(0,0,0,.06);font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif}.rbw-form h3,.rbw-list h3{margin:0 0 8px;color:#123b5d;font-size:26px}.rbw-help{color:#5f6b76;margin:0 0 22px}.rbw-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.rbw-grid label{display:flex;flex-direction:column;gap:7px;font-weight:600;color:#25313c}.rbw-grid input,.rbw-grid select,.rbw-grid textarea{width:100%;box-sizing:border-box;border:1px solid #cfd7df;border-radius:9px;padding:11px 12px;font:inherit;background:#fff}.rbw-grid input:focus,.rbw-grid select:focus,.rbw-grid textarea:focus{outline:2px solid rgba(19,94,150,.18);border-color:#135e96}.rbw-wide{grid-column:1/-1}.rbw-btn{margin-top:20px;background:#123b5d;color:#fff;border:0;border-radius:9px;padding:12px 20px;font-weight:700;cursor:pointer}.rbw-btn:hover{background:#0d2f4b}.rbw-alert{max-width:920px;margin:18px auto;padding:14px 16px;border-radius:9px;background:#fff8df;border:1px solid #ead18a}.rbw-alert.success{background:#edf9f0;border-color:#a9d9b2}.rbw-hp{position:absolute!important;left:-99999px!important}.rbw-ticket{padding:14px 0;border-bottom:1px solid #eee;display:grid;grid-template-columns:1fr auto;gap:5px 16px}.rbw-ticket span{font-size:13px;padding:4px 8px;border-radius:999px;background:#eef3f7}.rbw-ticket div,.rbw-ticket small{grid-column:1/-1}@media(max-width:700px){.rbw-form,.rbw-list{padding:18px;margin:14px}.rbw-grid{grid-template-columns:1fr}.rbw-wide{grid-column:auto}}

.rbw-tracking{max-width:920px;margin:24px auto;font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif;color:#25313c}.rbw-tracking-head,.rbw-lookup-form,.rbw-public-ticket{background:#fff;border:1px solid #e5e7eb;box-shadow:0 10px 30px rgba(0,0,0,.05)}.rbw-tracking-head{padding:24px 28px 8px;border-radius:16px 16px 0 0;border-bottom:0}.rbw-tracking-head h3{margin:0 0 6px;color:#123b5d;font-size:26px}.rbw-tracking-head p{margin:0;color:#5f6b76}.rbw-lookup-form{padding:18px 28px 26px;border-radius:0 0 16px 16px}.rbw-lookup-form>label{display:block;font-weight:700;margin-bottom:7px}.rbw-lookup-row{display:grid;grid-template-columns:1fr auto;gap:10px;align-items:center}.rbw-lookup-row input{width:100%;box-sizing:border-box;border:1px solid #cfd7df;border-radius:9px;padding:12px 14px;font:inherit;text-transform:uppercase}.rbw-lookup-row .rbw-btn{margin:0;white-space:nowrap}.rbw-public-ticket{margin-top:20px;border-radius:16px;padding:28px}.rbw-ticket-summary{display:flex;justify-content:space-between;align-items:center;gap:18px;padding-bottom:20px;border-bottom:1px solid #e5e7eb}.rbw-kicker{display:block;text-transform:uppercase;font-size:12px;letter-spacing:.08em;color:#6b7280;font-weight:700}.rbw-code{display:block;font-size:22px;color:#123b5d;word-break:break-word}.rbw-status{display:inline-flex;align-items:center;padding:8px 12px;border-radius:999px;background:#eef3f7;font-weight:700;font-size:13px;text-align:center}.rbw-status-aprobado{background:#eaf7ee}.rbw-status-rechazado{background:#fff0f0}.rbw-status-cerrado{background:#eef0f2}.rbw-status-pendiente_jefe,.rbw-status-pendiente_autoridad{background:#fff8df}.rbw-public-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin:20px 0}.rbw-public-grid>div,.rbw-public-url{padding:14px;border:1px solid #e8edf1;border-radius:10px;background:#fafcfd}.rbw-public-grid span,.rbw-public-url span{display:block;font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:#6b7280;margin-bottom:4px}.rbw-public-url a{word-break:break-all}.rbw-public-ticket h4{font-size:18px;color:#123b5d;margin:28px 0 14px}.rbw-timeline{position:relative;margin-left:8px}.rbw-timeline-item{display:grid;grid-template-columns:18px 1fr;gap:12px;position:relative;padding:0 0 18px}.rbw-timeline-item:not(:last-child):before{content:"";position:absolute;left:7px;top:15px;bottom:0;width:2px;background:#d9e2e8}.rbw-timeline-dot{width:14px;height:14px;border-radius:50%;background:#135e96;margin-top:3px;position:relative;z-index:1}.rbw-timeline-item strong{display:block}.rbw-timeline-item small{display:block;color:#6b7280;margin-top:2px}.rbw-public-message{border:1px solid #e5e7eb;border-radius:12px;padding:16px 18px;margin-bottom:12px;background:#fff}.rbw-message-meta{display:flex;justify-content:space-between;gap:12px;border-bottom:1px solid #eef1f3;padding-bottom:8px;margin-bottom:10px}.rbw-message-meta time{font-size:12px;color:#6b7280}.rbw-public-message p{margin:0;white-space:normal}.rbw-attachments{margin:12px 0 0;padding-left:20px}.rbw-privacy-note{margin-top:24px;padding:13px 15px;border-radius:9px;background:#f4f7f9;color:#52606c;font-size:13px}.rbw-muted{color:#6b7280}
@media(max-width:700px){.rbw-tracking{margin:14px}.rbw-tracking-head,.rbw-lookup-form,.rbw-public-ticket{padding-left:18px;padding-right:18px}.rbw-lookup-row{grid-template-columns:1fr}.rbw-public-grid{grid-template-columns:1fr}.rbw-ticket-summary,.rbw-message-meta{align-items:flex-start;flex-direction:column}.rbw-lookup-row .rbw-btn{width:100%}}

.rbw-public-reply{margin-top:28px;padding:20px;border:1px solid #dcdcde;border-radius:10px;background:#fff}
.rbw-public-reply h4{margin-top:0}
.rbw-public-reply label{display:block;margin:14px 0;font-weight:600}
.rbw-public-reply textarea,.rbw-public-reply input[type=file]{display:block;width:100%;margin-top:7px;box-sizing:border-box}
.rbw-public-reply textarea{min-height:120px;padding:10px;border:1px solid #c3c4c7;border-radius:6px}